Adexchange to boost CX

May 17

Leading electrical product care company, Domestic & General, have chosen Adexchange to help urgently improve their CX. We’ll be working with them to re-design their IVR’s, minimise transfers and improve first time resolutions.

Picture of Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.