Smith & Nephew choose Adexchange

June 13

It’s critical the global medical business, Smith & Nephew, routes more callers to the right department first time – so they’ve enlisted Adexchange! We’re redesigning their IVRs, drafting new menus and creating a consistent, professional experience. Great project!

Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.