Historic Royal Palaces take to the ice

October 08

Opening Ice rinks at both the Palace and the Tower always triggers a surge of calls from eager skaters. But our Daily Ice Report means the IVR can take the burden – keeping skaters happy and the call centre free to sell tickets.

Picture of Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.