Historic Royal Palaces take to the ice

October 08

Opening Ice rinks at both the Palace and the Tower always triggers a surge of calls from eager skaters. But our Daily Ice Report means the IVR can take the burden – keeping skaters happy and the call centre free to sell tickets.

Nick Herbert

Managing Director
Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.