Currys switch to Adexchange

April 08

The UK’s leading electrical retailer needs more callers to route to the right place first time. With millions of calls a year its’ critical agent time is used effectively so we’re reducing transfers and promoting self-help channels. The ROI will be massive!

Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.