Helping Domestic & General improve their customer journeys

March 21

The UK’s leading appliance care company are on a mission to better understand their customer contact. First things first, they’ve asked us to run a project to identify the top reasons for transferred calls. We’re rolling up our sleeves already!

Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.