Improving Customer Insight for Student Loans Company

November 19

Driven by a desire to improve customer experience, the Student Loans Company asked Adexchange to assess its customer surveys. We jumped at the chance, identifying opportunities to reduce survey length while increasing customer participation and engagement.

Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.