Adexchange to boost The O2’s email CX

November 17

The world’s most popular music venue, The O2, have brought in Adexchange to improve their email customer satisfaction rates. First on the list? Customer complaints. We’re re-vamping their wording and phrasing to make the emails shorter, clearer and more effective.

Nick Herbert

Managing Director
Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.