Auto Trader launches new IVR experience


February 07

Following weeks of development, Auto Trader unleashes its new voice. Coupled with carefully crafted scripts its IVR now matches its customer service strategy – and keeps Auto Trader callers happy.

Nick Herbert

Nick Herbert

Managing Director Nick has been our Managing Director for over 15 years, but before joining Adexchange was a BBC journalist and radio presenter; both of which rely on clarity of communication, detail and efficiency.