- Reduce secondary contact
- Increase self-service
- Improve CX
Written Articles & FAQs
Content that’s clearly written, well designed and easy to find helps customers self-serve quickly, reducing unnecessary contact for both you and your customers.
Video Articles
Why tell your customers how to fix their problems when you can show them? Adexchange Video Articles offer your customers a powerful screen walk-through or animated explainer – increasing engagement and self-serve rates. Converting Knowledge Articles into videos is quick, cost-effective, and loved by customers.